Oliver

I’m Oliver Bishop, founder and driving force at Elliot Oliver. I’m passionate about property and obsessive about attention to detail – especially when your property dream is involved. I lead and support my team strongly as they deliver the bespoke service you deserve. My mantra? ‘Take care of clients; treat everyone as individuals’ – from property’s high-flyers to the despairing tenant I once talked back from the brink…

My background? Five years’ managerial and directorial roles in Cheltenham and Birmingham agencies. Managing an Iranian businessman’s 200-plus properties. Nine years’ senior and area management for Lidl and Tesco. And being a buy-to-let landlord since 2004. That’s the experience at your disposal.

I’m hands on and rarely switch off. Home means emailing clients and checking markets. ‘9 to 5’ means leading from the front: viewings, marketing, vendor and landlord meetings, and property inspections. Above all, making sure you enjoy an exceptional property service.

It’s not all work. R&R is socialising with my girlfriend, friends and family, Lady Antebellum or Andrea Bocelli on Play, UFC martial arts on TV, cars, interior design and revitalising travel..

Justin

I’m Justin, co-owner of Elliot Oliver, lettings specialist, weekend ‘forest warrior’, husband of Kerry, Seth’s dad and pre dawn walker of Hugo and Jasper.

There’s Diana Krall and The Lighthouse Family on the car stereo, 25 years in property on my CV and The Thomas Crown Affair in my DVD library (the Pierce Brosnan remake: knocks socks off the original!).

Though Cheltenham’s the centre of my world, I’ve Welsh blood in my vains! So guess what? My passion, when I’m not golfing, footballing or doing triathlon, is… Rugby!

And property, especially lettings. My guiding principles after managing hundreds of homes? Phone on, communicate, focus on you and treat you as I’d like to be treated. Result? The special rapport that secures your dream property or a profitable sale.

Elliot Oliver wowed me with their fresh, honest approach to property. And the enlightened mix of technology and a comfortable welcome that’s more like home than being at a typical estate agent.

It’s all true (or I wouldn’t be here). Call and discover for yourself. I don’t bite! Not even when summoned to a leaky pipe en route to my wife’s maternity ward bedside…

That’s customer care: my way; the Elliot Oliver way.

Zafer

Gloucestershire property’s a world apart from the famous bronze-age cave homes in Cappadocia.I’ve come a long way since my Turkish childhood – geographically as well as in property terms.

Since 2002, I’ve gained a deep knowledge of Gloucestershire property with several corporates. The names were big and the experience was valuable, but none brings Elliot Oliver’s fresh, modern approach.  Becomingsales manager is a wonderful challenge.

As well as experience, I bring practical skills – including being a qualified plumber. It’s another profession where professionalism and reliability are everything. They’re my guiding philosophies, along with resolving issues immediately and always going further for you. Viewings at unusual times? Naturally! I’ve even helped clients move, cut grass and re-decorated property to sell it!

After hours, I enjoy sports with my children – my son plays for Cheltenham Tigers’ under 10s. I also enjoy weightlifting after a busy day.

For a dream client and Cheltenham property, how about renting the Beckhams a luxury apartment in the heart of Cheltenham? Hopefully I won’t get locked in the bathroom and have to climb out the back window; it’s happened…

As for that lime-green and grey company vehicle and mascot, how about a Bugatti Veyron. And Tigger, who’s always lively,friendly and helpful – like our team.

Georgy

Administration and accounting support for a young, vibrant team takes calmness, customer focus, integrity and loads of property experience. That’s me, Georgy!

Years in sales and lettings accounting means you’re in confident hands for bills and payments. My eyes are on every penny of rents and deposits. And count on me to be calm and meticulous with other admin – from contractor liaison to helping with business-critical projects.

After hours, a passion for pole and boxing fitness, aerial hoops and silks renews me after another day with a successful property agency. And when I’m not emulating Charlize Theron in the Dior ad, I’m probably cheering-on two rugger-mad sons …

Nothing fazes me (not even tricky numbers or stuck lifts). Thinking on my feet and handling the unexpected probably comes from growing up in an army family! As does seeing different perspectives, knowing when to speak (or keep quiet) and keeping promises.

Meeting lovely people, deadlines and sales targets, and giving great service make my perfect day. Actually, complete perfection would be an Aston DB9 (matching our sleek professionalism) to drive home – while unwinding with Radio 1 and celebrating another day at Cheltenham’s best sales and lettings agency! Oliver?

Ross

Do what you promise and don’t talk rubbish because you’ll be found out! They’re solid guiding principles for me and Elliot Oliver and have served well in my career – mainly in property sales since studying sports science at uni.

I love sport: whether playing cricket for Hatherley & Reddings CC, supporting Liverpool from the grandstand or following horse racing. As a matter of fact, I think we should have a thoroughbred racehorse as company mascot. They’re professional, well-drilled and give everything to win – just like our team.

Getting excited about homes and completing every property transaction smoothly makes me and my colleagues a sure bet every time. Someday, perhaps I’ll get to sell former Liverpool captain Steven Gerrard a classy Leckhampton Hill property… Until then, from Battledown to Bishop’s Cleeve, I promise you’ll enjoy our A-list client service.

After the hard work, everyone must unwind. For me, that means a few Heinekens with friends, walking my Cocker Spaniel ‘Lucky’ or scratching the travel itch – soundtracked by James Blunt’s Postcards.

And finally, something very few people know about me. I rather like dolphins! How’s that for a conversation starter when we meet? 

Vanessa

The biggest lessons I learned in property letting before joining Elliot Oliver were the importance of honesty and following up everything.

Joining such an ambitious small property business has challenged me in new ways compared to the large companies I worked for before – and the winner is you, our property client. That’s because handling all aspects of our office management and property co-ordination uses my experience like nothing I’ve done before.

Cheltenham’s a world away from Southport where I grew up. But my experience, attention to detail, unflappability and problem solving are key to your rewarding property-management experience. When we work together, look forward to my northern warmth, integrity, professionalism and efficiency. Like my colleagues, I’ll dirty my hands too – I had to when a tenant left dirty crocks in a property and I called in after work to spirit them away before a new occupier arrived… it’s all in a day’s work.

Then it’s the gym for me, Calvin Harris or Maceo Plex on the stereo, and home to whatever sport my boyfriend’s enjoying – or World of Warcraft. Yes! I’ve a competitive streak; we should get a lime green Elliot Oliver tank to help us demolish the competition.

Karolina

Hi! Cześć! I’m Karolina, Sales & Lettings Co-ordinator, Jess Glynne fan, no sports allegiance and I melt around animals!

Whether in English or polskie, I mean business – and love being part of our professional, competitive and refreshing approach to property.

I take no nonsense, especially from myself! No-one’s tougher on me than me; always pushing to exceed expectations, keep you updated and make you feel special. I love leaving people saying ‘Wow!’

Impossible? Can’t? I don’t know the meaning of the words. I’ll ask ‘how?’, or for colleagues’ help, but if something’s in my power to do for you, I’ll find a way.

Yes, I’m a ‘bit’ determined as you understated Brits say. Detail minded too; an efficiency and customer service perfectionist. It’s served me well in property. I love every minute; the variety of Cheltenham homes; the lovely people like you…

I’m not ‘Duracell Bunny’ all the time; I balance professional drive with approachability and patience. And relaxation at evenings and weekends with my lovely hubby, gorgeous kids and puppy as we walk Leckhampton Hill, make authentic bigos or dream about American monster trucks. Oliver, could we have one in company colours please?

Jordan

I’d never worked in property before joining our lettings and sales admin team. That’s good! I bring fresh perspective and loads of client-service experience from working front-of-house in a stylish Cotswolds hotel and managing a busy Cheltenham coffee shop. 

As a lifelong Arsenal fan, I can hold my own with my sportiest colleagues. Teamwork’s my thing – and hating to see unhappy clients. Being in hospitality gave loads of opportunities to use initiative to help customers: a wedding anniversary couple whose booking was mislaid; a single-mum with two boisterous toddlers. Sorted! I’ll do the same for you – planning so things go smoothly; updating everyone; treating you as I’d want to be treated; and never promising what I can’t deliver – even though I don’t like saying no!

More about me? I love Drake’s music and I’m going to buck the trend and nominate an animal, not a car, to represent Elliot Oliver. How about a lion (my favourite film’s The Lion King) – a classy, noticeable, show-stopper like Elliot Oliver! 

And something the team doesn’t know about me? I travelled independently in Thailand for a month with nothing booked. But I’ll be infinitely better organised when I help you. Promise!

Jade

My role as Elliot Oliver’s ‘Saturday girl’ belies the admin and client care skills I bring to welcome you and give the weekend’s best ‘meet and greet’ service in Cheltenham property.

I’m a rower, for whom the Oxford and Cambridge boat race is the year’s sporting highlight. Like a perfectly coxed eight, our team is surging forward on the local property scene. It’s an exciting time to be on Elliot Oliver’s start-up team. Learning the property business perfectly complements my weekday work in recruitment. And the client-liaison skills that are vital when matching candidates to jobs are equally important in property sales and letting.

Although I’m only in on Saturdays, my passion for property and meeting people makes this a favourite part of the week. It’s always exciting to see the new properties since last weekend. Then there’s your viewing or valuation to book in, office administration and marketing, and listening attentively to your property requirements. I love it.

And when I’m not at work? I’ll be at the gym, attending keep fit and Zumba, or relaxing with my partner, friends and family.

Jessica

Hi! I’m Jessica, lettings negotiator after moving from financial and then heating products. Property’s always fascinated me, so my client-service experience, personality and fine-tuned organisational skills have found the perfect new outlet.

Sporty I’m not, but walking three rescued dogs (Freddie, a welsh collie, Harvey, a Heinz 57 and Narla, a German-Shepherd-cross-Akita), keeps me busy after hours – and once led me to singer Ed Sheeran. Strange but true! Honest!

Like Elliot Oliver, honesty drives everything I do. And going beyond the call of duty as I did when I pulled out the stops to get a client’s restaurant open in a week instead of the planned six months. And, of course, keep everyone happy! Delighted clients keep me smiling; and what’s better than finding someone’s  perfect let in and around Cheltenham. My dream client? After you, that would be rapper Cardi B. I’m thinking a big, over-the-top mansion…

And so to a company mascot: Oliver, how about a big, friendly, white husky with bespoke lime-green and grey harness. I’ll look after it! And maybe a branded Range Rover to go with it?…

Harry

I’ve always loved property, even though my first business experience was in the family engineering firm.

Now, I love being property consultant here. Meeting people fits my gregarious personality. After hours, I engage people as a club DJ – and as scrum half with a local rugby team. Yes, I’m sporty. As well as playing rugby, I’ve skied since age four. Black runs at Trois Vallées? No problem.

Being young, keen to learn and bringing a fresh outlook is key. And unceasing professionalism works as well at work as when playing Pitbull’s ‘Hotel Room’. You’re paying; you get 100%.

Why Cheltenham property? I love selling and Cheltenham’s packed with great properties.  I’d love to match Michelle ‘Our Girl’ Keegan to one of town’s luxury properties – with pool, cinema room, great views and all the extras. Watch me close the deal!

I’m young, ambitious, yet realistic about what I’ve got to learn. I’ll do it, and if I make mistakes I’ll be first to fess up and put it right.

Now to that company vehicle we get asked to suggest. How about a Ferrari 812 Superfast? And the new company mascot should be a horse – fast moving, elegant with staying power. Like Elliot Oliver. And me!

Nicki

Previous careers in teaching and event co-ordination equip me perfectly as Lettings Co-ordinator. Both drew on my personality, organisational skills and ability to work effectively with different people – that’s lettings!

My guiding business philosophy? ‘The answer’s yes; what’s your question?’ And confidently handling whatever comes up – like a bride falling ill at her reception, visiting hospital, then returning at 11 pm for her first dance! Or teaching a five-year-old to talk (yes, really). It’s character forming. Finding your dream let won’t faze me.

Unwinding with squash brings out the determination I’ll bring to your property search. Music? Foxes, Kwabs or Young Guns depending on mood. I’ve a passion for Mexican food and writing poetry too – maybe this profile should be in Haiku! Imagine! Everything I’ll do for you in three lines? Or not; there’s so much to say.

And my biggest career lesson? It’s something else that’s perfect for property – listening to my instincts about what’s right for you. Trust me; I’ve got your best interests at heart. That’s the Elliot Oliver way, which brings me to our new (dream) mascot. How about a West Highland Terrier? Lovely to have around and engage with – like our team!