Before coming to Elliot Oliver I’d worked in lots of roles at a large supermarket chain so I’m very much a people person who also enjoys a fast paced workplace. This makes my role as property management administrator perfect for me as there’s always something going on!
Having rented properties myself over the years I know what makes a good property and a good letting agent and how important a nice home is to a tenant. Property is something I’ve always been interested in, so when a friend told me about the role at Elliot Oliver I jumped at it and it was as if it had been there waiting for me!
To be a great letting agent you need to put your tenants and landlords at the forefront of everything you do. They do make the business, after all!
You should look after a landlord’s property as if it’s your own and always put yourself in the tenant’s position so that everyone’s best interests are met. Working in lettings is about people’s homes – whether you’re the landlord or the tenant – and so you need to have a lot of empathy for people.
When I’m not at work I love to be with my two children and my husband. We all love long walks in the woods around Cheltenham (maybe we should borrow a dog!) and long weekends away in the Lake District. I do enjoy the occasional Prosecco and my trampoline classes, although not at the same time, I might add…
My ideal tenant would be singer Taylor Swift. I love her music and I can see her looking for a big, fairly modern, house somewhere in the hills around Cheltenham, maybe Leckhampton Hill. With any luck, she’d let me sing around the house with her, which would be a dream come true.